Real Stories. Real Success.

At Team Yen, client satisfaction is at the heart of everything we do. Don’t just take our word for it—hear directly from the individuals and families we’ve had the privilege to guide through their lending journey. These real stories reflect the trust, results, and relationships we’ve built along the way.

What Our Clients Say About Their Experience with Team Yen

As a self-employed business owner, traditional lenders didn’t understand my finances — Susan did. She structured a bank statement loan that made it possible for me to buy my dream home without jumping through hoops. Working with Team Yen felt seamless, personal, and empowering.

I was days away from losing my property when I found Susan. She moved faster than anyone else I spoke to, arranged a bailout loan within a week, and gave me a clear plan to refinance later. I genuinely felt like I had a partner, not just a lender.

Susan helped us close on our next home before selling our current one — something we didn’t think was possible. Her bridge loan strategy gave us flexibility and peace of mind in a tight market. We’re now happily moved in, and forever grateful.

As a seasoned investor, I care about two things: speed and reliability. Team Yen delivered both. Susan got me a hard money loan approved in days, with terms that made sense for my rehab timeline. It was professional, fast, and no-nonsense.

We were building our dream home and needed a lender who could guide us through the complexity. Susan brought clarity to every stage of the construction loan process. Her insights, updates, and care made the entire journey smooth.

As a high-income earner with complex income streams, I needed a jumbo loan solution that made sense — and fast. Susan understood my profile right away, explained my options, and executed flawlessly. I’ve never felt more confident with a lender.

I’d been turned down by a few banks because I didn’t have strong personal income. Susan introduced me to a DSCR loan that looked at the property’s income instead. It was exactly what I needed to scale my portfolio without the red tape.

Traditional lenders didn’t understand how my business works. Susan used my P&L statements to help me qualify — and got me better terms than I expected. She sees the whole picture, not just a credit score.

As a licensed cannabis entrepreneur, I’ve faced unfair roadblocks when trying to get financing. Susan not only welcomed me as a client — she delivered a financing strategy that made sense for my unique income structure. She’s a game-changer.

I’m asset-rich but income-light in retirement. Most lenders didn’t have a clue how to help. Susan structured an asset-based loan that respected my situation and gave me access to the capital I needed.

Even with a strong down payment, most banks wouldn’t lend to me because I didn’t have a social security number. Susan offered an ITIN loan and made the process effortless. I’m now a homeowner in the U.S. thanks to her.

I needed a fast close and didn’t want to go through income documentation for my rental purchase. Susan recommended a no-ratio loan that was quick and stress-free. She’s an expert in options that banks don’t even talk about.

As a freelance designer, my income isn’t traditional. Susan analyzed my bank statements, explained every step clearly, and got me approved. She made me feel seen and respected.

I had just opened my S-Corp and didn’t have two years of tax returns. Susan worked with my CPA to structure a letter-based loan and got me into my office space without delay. She understands real-world business.

I had equity in one property and wanted to use it to secure another. Susan structured a cross-collateral loan that allowed me to grow without touching my reserves. Brilliant and seamless.

I fell in love with a new-build condo that didn’t qualify under traditional rules. Susan navigated the non-warrantable approval process with ease and clarity. Without her, I’d have lost the deal.

I wanted flexibility and liquidity. Susan set me up with an interest-only loan that aligned with my financial plan — not just a rate. She’s not just a loan officer — she’s a financial ally.

Buying U.S. property from abroad is complicated — unless you’re working with Susan. She guided me through a foreign national loan with full transparency and confidence. A world-class experience.

Real Stories. Real Success.

What Our Clients Say About Their Experience with Team Yen

"She turned my financing into a power move."

— T. Lee

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